A little help. A lot less hassle.
Whatever your IT needs.
Let’s sort them.
From an everyday computer problem to a completely new setup, get practical help and a clear explanation of what happens next.
Repairs & troubleshooting
Find the cause, understand the options and get your technology working again.
- Computer fault diagnosis and minor fixes
- Software errors, drivers and failed updates
- Performance checks and malware removal
- Component fitting and operating-system reinstallation
Ask about fix a problem Computer setup & migration
Start with a computer that is ready for the way you work.
- New computer installation and updates
- File and settings transfers from a healthy old computer
- Compatible software installation
- RAM and SSD upgrades
Ask about set up a device Backup & data services
Give important files a sensible home and a practical recovery plan.
- One-off file backups
- Automatic backup configuration and sample restore checks
- Restore files from an existing backup
- Basic deleted-file recovery assessments
Ask about protect your files Wi-Fi & connectivity
Practical help with the connections that keep your home or office moving.
- Router and Wi-Fi configuration
- Connection troubleshooting
- Mesh Wi-Fi installation
- Small-office networking and shared storage quotations
Ask about get connected Printers, email & devices
Get your everyday devices and accounts working together.
- Printer and scanner installation
- Email account configuration
- Smartphone and tablet setup
- Password manager and two-factor authentication setup
Ask about sort the everyday things 06
Remote support & training
Convenient help for suitable software issues, plus patient guidance with everyday technology.
- Secure remote troubleshooting by arrangement
- Help with common applications and settings
- One-to-one computer tuition
- Clear explanations and a practical handover
Ask about get help from home Simple from the start
A clear plan.
No guesswork.
- 01
Tell us what’s happening
Share the problem, the device and whether you need help at home, at work or remotely.
- 02
Agree the work and price
We explain the next step and confirm the charge before starting paid work.
- 03
Get back to what matters
We work through the issue, check the result and explain anything you need to know.
Good to know
Help can start remotely.
Remote support is £35 per 30 minutes, with no call-out charge. We’ll help you choose a suitable option.